Terms governing organizer/customer access to the ConfDay portal, organizer accounts, company workspaces, mobile app access, and related organizer-facing service functionality. Drafted for U.S.-focused operations as of March 20, 2026.
These Portal Terms of Service ("Terms") govern access to and use of the ConfDay organizer portal, organizer/customer accounts, administrator workspaces, related public event publishing functionality, and any related mobile application or companion app functionality made available by ConfDay (collectively, the "Service").
By clicking to accept, creating an account, activating a workspace, purchasing a subscription or per-conference offering, or otherwise accessing or using the Service on behalf of a customer, organizer, company, or other entity, the accepting user agrees to these Terms and represents that the user has authority to bind that entity. The customer and its authorized users are responsible for compliance with these Terms.
The Service is intended for business and organizer use. Administrator users, billing contacts, organization owners, and similar management roles must be at least 18 years old and capable of entering into binding agreements.
The Service is not directed to children under 13. Customer is responsible for ensuring that any use of the Service involving minors in attendee, speaker, or participant roles complies with applicable law and includes any required notices and consents.
Subject to these Terms and payment of applicable fees, ConfDay grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable term to access and use the Service for Customers internal business purposes related to creating, managing, publishing, and operating conferences, events, and related organizer workflows.
The current organizer MVP may include organizer account administration, organization or company settings, public event publishing, session and schedule management, speaker and sponsor content management, mobile app visibility, push notifications or event updates, and related organizer-facing capabilities. ConfDay may add, remove, or modify features over time.
The organizer/company account owns and controls the workspace, user seats, permissions, and Customer Data associated with its Service account. Customer administrators may add or remove Authorized Users, manage roles and permissions, and control access to organization data, even if an individual employee, contractor, or team member leaves the organization.
Customer is responsible for all activity occurring under its accounts and user seats, including safeguarding credentials, using appropriate administrator controls, and promptly notifying ConfDay of unauthorized access or credential compromise.
ConfDay may treat communications from Customer administrators or billing contacts as authorized instructions for account management, billing changes, permissions, and workspace administration, unless ConfDay has reason to believe otherwise.
As between ConfDay and Customer, Customer retains responsibility for Customer Data, including determining what personal information to collect, upload, publish, and delete, and for providing legally required privacy notices and obtaining necessary rights and consents.
For Customer Data processed through the Service for the benefit of Customers event operations, ConfDay generally acts as a service provider or processor on behalf of Customer. For ConfDays own business operations - such as account administration, billing, security, support, product administration, and compliance - ConfDay acts on its own behalf.
Customer grants ConfDay a non-exclusive, worldwide license during the term to host, process, transmit, back up, display, perform, and otherwise use Customer Data as reasonably necessary to provide, secure, support, and improve the Service, and to publish Public Event Content at Customers direction.
Customer may choose to publish event details, schedules, session descriptions, speaker profiles, speaker photos, sponsor logos, sponsor links, venue details, and similar Public Event Content through the Service and any related mobile app experiences.
Customer is solely responsible for the legality, accuracy, quality, rights clearance, permissions, and appropriateness of Customer Data and Public Event Content, including obtaining all permissions needed to host, display, distribute, and publish that content.
Customer represents and warrants that it has all rights and permissions needed for ConfDay to host and display Customer Data and Public Event Content as contemplated by these Terms. ConfDay may remove or disable content that ConfDay reasonably believes violates law, rights, policies, or these Terms.
The Service may be offered through recurring subscriptions, one-time per-conference purchases, optional add-ons, or a combination of those models, as identified in the applicable Order or checkout flow. Customer agrees to pay all fees described in the applicable Order.
Subscriptions may renew automatically at the end of the applicable monthly or annual term unless canceled before renewal. ConfDay may change pricing for renewal terms by providing advance notice before the renewal takes effect. One-time per-conference purchases are charged as one-time purchases and are not subscriptions unless expressly stated otherwise.
Payments are processed through a third-party payment processor such as Stripe. Customer authorizes ConfDay and its payment processor to charge the applicable payment method for subscriptions, renewals, one-time purchases, taxes, and other authorized fees. ConfDay does not intend to store full payment card numbers.
Unless otherwise stated in an applicable Order or required by law, fees are non-refundable. However, ConfDay may issue non-cash account credits in ConfDays reasonable discretion for eligible subscription, per-conference, or add-on charges. Credits are non-transferable, have no cash value, and expire twelve (12) months after issuance unless a shorter or longer period is stated when issued.
Fees are exclusive of taxes unless explicitly stated otherwise. Customer is responsible for applicable sales, use, value-added, withholding, or similar taxes, excluding taxes based on ConfDays net income.
If payment is overdue or a charge fails, ConfDay may suspend the affected account, disable features, or withhold publication or access until payment is resolved. Customer remains responsible for unpaid amounts.
Customer agrees that ConfDay may send transactional and service communications related to the Service, including account notices, security alerts, billing notices, support messages, product or availability notices, and event-related operational notifications.
The current MVP drafting assumptions do not include general promotional marketing communications as a core feature. If ConfDay later adds marketing email programs or organizer-driven campaigns, additional disclosures, preferences, and workflow requirements may apply.
If ConfDay provides push notifications through a mobile app, users may manage device-level notification preferences through the operating system, although disabling notifications may affect app functionality.
These Terms begin when accepted and continue for the duration of the applicable subscription term, one-time purchase period, or other authorized Service use, unless earlier terminated.
Customer may cancel subscriptions according to the applicable Order or account settings, but cancellation generally takes effect at the end of the then-current paid term unless otherwise stated. ConfDay may suspend or terminate access immediately if Customer materially breaches these Terms, fails to pay amounts due, creates legal or security risk, or uses the Service unlawfully or in a way that threatens the Service or others.
Upon termination or expiration, Customers access rights end except for any post-termination read-only export or retrieval window expressly provided by ConfDay.
Unless otherwise agreed in writing, ConfDays intended default model is to keep the account active through the end of the paid term, then provide a 30-day read-only export or retrieval window where feasible. After that window, ConfDay intends to delete or de-identify Customer Data from active systems within approximately 60 days, subject to technical limits, legal holds, disputes, security needs, backup systems, and legitimate business records retention.
Deleted Customer Data may remain in secure backups for a limited additional period before aging out through ordinary backup rotation. ConfDay may retain limited billing, tax, support, fraud-prevention, compliance, and legal-enforcement records as reasonably necessary.
ConfDay and its licensors retain all rights, title, and interest in and to the Service, including software, interfaces, workflows, designs, documentation, and all related intellectual property, except for Customer Data and Customers own marks and content.
If Customer or its Authorized Users provide suggestions, enhancement requests, comments, or other feedback about the Service, ConfDay may use that feedback without restriction or obligation.
Each party may receive non-public information from the other party that is designated as confidential or that reasonably should be understood to be confidential under the circumstances. Each party will use the other partys confidential information only as necessary to perform under these Terms and will protect it using reasonable care.
Confidential information does not include information that is or becomes public through no fault of the receiving party, was already known without confidentiality obligations, is independently developed without use of the other partys confidential information, or is lawfully obtained from a third party without confidentiality restrictions.
A receiving party may disclose confidential information where required by law, subpoena, or court order, provided that party uses reasonable efforts to give prior notice where legally permitted.
The Service may interoperate with third-party services such as payment processors, email providers, infrastructure providers, mobile operating systems, app stores, or external links. ConfDay is not responsible for third-party services that it does not control.
If a mobile application is made available through the Apple App Store or Google Play, the user acknowledges that these Terms are between the user and ConfDay, not with Apple or Google, and that Apple and Google are not responsible for the Service. To the extent required by applicable app marketplace rules, Apple and Google may be third-party beneficiaries of the app-related provisions of these Terms.
Customer and Authorized Users must also comply with the applicable usage rules, terms, and restrictions of the relevant app store or mobile platform.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." CONFDay DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
ConfDay does not warrant that the Service will be uninterrupted, error-free, or suitable for every event, workflow, jurisdiction, or compliance need. Customer is responsible for determining whether the Service is appropriate for Customers particular event operations and legal obligations.
Customer will defend, indemnify, and hold harmless ConfDay and its affiliates, officers, directors, employees, contractors, and representatives from and against third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys fees) arising out of or related to: (a) Customer Data or Public Event Content; (b) Customers or an Authorized Users violation of these Terms or applicable law; (c) Customers misuse of the Service; or (d) Customers infringement or misappropriation of another partys rights.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONFDayS AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO CONFDay FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIVE HUNDRED U.S. DOLLARS (US $500).
The foregoing limitations do not limit Customers payment obligations or Customers indemnification obligations, and do not apply to the extent prohibited by law.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules.
Any dispute arising out of or relating to the Service or these Terms will be brought exclusively in the state or federal courts located in Pennsylvania, and each party consents to the personal jurisdiction and venue of those courts. The parties waive any objection based on inconvenient forum to the extent permitted by law.
ConfDay may modify the Service from time to time, including by adding, removing, or updating features, workflows, interfaces, or technical requirements.
ConfDay may update these Terms from time to time. ConfDay will post the updated version and may provide additional notice for material changes, such as through the portal, by email, or during renewal or sign-in workflows. If Customer continues to use the Service after the updated Terms become effective, Customer accepts the updated Terms to the extent permitted by law.